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Each four-legged friend will metabolize food differently based on their activity level, breed, age, etc. Refer to the feeding chart in the image section of this page as a guideline or use our Feeding Calculator to get a custom recommendation for feeding your pet.

Frozen food should be stored in the freezer until ready to thaw. If thawing in the refrigerator, we recommend placing portions in a food-safe container with a lid. Thawed food can be stored in the fridge for up to 3 days. Once thawed and served, the food can safely sit out at room temperature for a maximum of 3 hours.

Freeze-dried food should be stored in a cool, dry place like a pantry or cupboard until ready to feed. Once rehydrated and served, the food can safely sit out at room temperature for a maximum of 3 hours. Rehydrated freeze-dried food can also be stored in the refrigerator for up to 3 days.

Steve’s Real Food has strict ingredient sourcing requirements, high manufacturing standards, and conducts rigorous testing to ensure each batch of our food is safe for you and your pet. Follow the same safe handling standards you would for your human family’s raw meats - wash your hands, utensils, and any surfaces that come in contact with the food and keep food stored properly at appropriate temperatures. Learn more about food safety here.

Frozen Patties: Each 20 lb box contains 40 frozen patties weighing 8 oz each.

Frozen Nuggets*: Each 5 lb bag contains approximately 20 cups of nuggets.

Freeze-Dried*: Each 20 oz bag contains approximately 16-20 cups of nuggets.

Quest Cat Food Frozen*: Each 2 lb bag contains approximately 8 cups of nuggets.

Quest Cat Food Freeze-Dried*: Each 10 oz bag contains approximately 5 cups of nuggets.

*Bags are packaged by weight, not by number of cups, so the number of cups per bag may vary slightly.

All frozen foods are shipped in a box with an insulated liner using dry ice to keep the food cold. We include enough dry ice to keep the food frozen during transport. If there is any dry ice left in the box when it arrives, wear gloves to remove and discard it. Never leave dry ice in unsecured areas within reach of pets or children.

As you should when switching your cat or dog to any new food type, we recommend a gradual transition by mixing your pet’s current food with the new raw food over 7-10 days. Learn more about transitioning here.

Not all pets are excited about trying something new, and cats can be especially finicky when a new element is added to their feeding routine. Try these tips to entice your cat or dog to eat:

• Mix your pet’s old food and the raw food together thoroughly to prevent them picking out the original food.
• Use the raw food as a treat or add it as a topper to their current food.
• Serve the raw food at different temperatures; slightly warmed (never cooked) food enhances the aroma.
• Set designated meal times rather than leaving food out all day.