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We ship frozen orders out Mon-Thurs in order of shipping radius. Our shipping facility is in Tulsa, OK. Orders that have a 4 day transit time ship out first on Mondays, followed by orders that have a transit time of 3 days on Tuesday/Wednesday, and orders with a transit of 1 to 2 days are shipped on Wednesday/Thursday. Orders are delivered between Thursday-Saturday.
FAQs
There are 40 patties weighing 8 oz each in a 20-pound bulk box.
Bags of nuggets are packaged by weight and not by number of cups, so cups of nuggets may vary slightly per bag. You get approximately:
- 16-18 cups from our 20 oz freeze-dried bags
- 20 cups from our frozen 5 lb bags of nuggets
- 5-8 cups from our Quest cat food
If your pet has never eaten a raw diet, you will to transition them gradually to the new food by mixing their current diet with the new food. Check out our transitioning guide with tips and tricks on transitioning to raw.
Frozen raw should remain cold until ready to thaw and serve. Food safe temps are 40 degrees or colder.
Freeze-dried raw should be stored in a cool, dark area like a pantry or cupboard.
Use our feeding calculator to get a custom recommendation for feeding your pet.
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